People's United Online Guarantee

People's United is committed to protecting your private information, as well as providing our deposit customers with quality online banking services in a secure customer-friendly environment. 

In order to eliminate any concerns you may have about using People's United Online, we offer this online guarantee to our consumer customers. Please refer to our Online Agreement and your account contract (1) for details of important protections for transactions on your account - whether they were originated online or not.

Online Guarantee
People's United will reimburse you for:

  • Funds removed from your account as a result of online theft of your password or unauthorized online removal of funds from your account, but you must notify us promptly if any of these occur. (Please Note: If you don't notify us promptly, you may be liable for up to $500 in loss.)
  • Funds which are lost due solely to our error.
  • Late fees resulting from a bill payment not posted in a timely manner due to our error or delay.

Your Responsibility
Your use of People's United Online confirms your agreement to and understanding of the terms and conditions explained in our People's United Online Electronic Services Agreement. You are responsible for keeping your online password, account numbers, personal identification information, and other account data confidential.

People's United will not be responsible for customer errors or negligent use of the service and therefore may not cover all losses due to:

How to Contact Us

To notify us about lost or stolen information, or suspected fraudulent activity, you can contact us by:

1-203-338-7901 (International)


People's United Bank Call Center
P.O. Box 7001
Bridgeport, CT 06601


Send an e-mail to People Online Customer Service by selecting "Contact Us" on any screen at

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